| Name | Patrick Weber |
| Designation | Process Owner Onboarding Erste Group, Austria |
| Social Media |
| 15:10 |
Session: Safeguarding Customers Against Financial Scams: Strategies for Financial Institutions• Identifying personal circumstances that increase vulnerability to APP fraud, investment scams, and money mulling • Utilizing innovative technologies for more effective detection and monitoring of suspicious behaviors • Implementing educational initiatives to empower customers with knowledge on recognizing and avoiding financial scams • Discussing the impact of regulatory changes shifting liability and responsibilities in fraud prevention |