| Name | Kirsty Rutter |
| Designation | Group Fintech Investment Director Lloyds Banking Group, UK |
| Social Media |
| 11:00 |
Session: Banking Products: Meeting and Exceeding Client Expectations in a Dynamic Market• Identifying key client expectations and how they shape banking product development • Strategies for enhancing customer experience through personalized banking solutions • The role of technology in improving service delivery and client engagement • Gathering and analyzing client feedback to continuously refine banking products |