| Name | Ivan Ivanov |
| Designation | Director Retail Banking Bulgarian American Credit Bank, Bulgaria |
| Website | www.bacb.bg |
| Social Media |
| 11:00 |
Session: Branch of the Future: Virtual Branches and Digital Banking Innovations• Best practices for designing and implementing digital branches to enhance customer acquisition and retention • Case studies showcasing successful strategies in digital banking innovation • Discuss the future trends and technologies shaping virtual branches and the bank of the future |