Debbie van Heel

Session: Delivering Inclusive Digital Onboarding Experiences: Balancing Efficiency and Fraud Prevention

• Exploring the demand for fast, friction-free online experiences including e-signing, age verification, and account creation • Addressing vulnerabilities to AI-generated deepfakes and fraud in digital onboarding processes • Learning from countries using reusable digital IDs created from banking data to meet regulatory and customer demands • Discussing the impact of new UK regulations on the future identity landscape and implications for businesses • Strategies to enhance digital onboarding security while maintaining inclusive and efficient customer experiences